Joe Connor Feb 20 •
Frequently Asked Questions / Using Livestation
We have just migrated the services that make the Livestation Desktop player work over to our new platform. You might see some changes, including:
- The names and description of some channels
- The removal of "User added channels"
- Changes to the premium channel naming and layout
- The addition, and removal of some channels
- Your preferences about hidden channels
- Your "pro player" status
These changes have been necessary so that we can remove the dependency on some of our legacy systems.
In addition, the removal of user added channels is so we comply with anti-copyright legislation and improve the user experience since many of these channels are now inactive.
If you have any concerns about specific changes that you don't feel fall under these headings please do let us know.
Quang Chau November 27, 2012 •
Frequently Asked Questions / Troubleshooting
Resolution quality is dependent on three major factors:
The cable you used to connect device,
The speed of your broadband connection and
The strength of the connection between your device and your router (if you’re connected wirelessly).
To maximize your broadband connection speed, be sure to discontinue the use of other Internet-connected devices in your home network. Online gaming or other video streaming can use a large portion of your available bandwidth. Finally, to improve your wireless signal strength, try moving your device to a higher position and/or moving it away from other 2.4Ghz interfering sources.
Note: Your player automatically tests your connection speed and delivers the best resolution possible for your connection without interruption. Faster connection speeds mean higher quality streams. For basic connection speeds, you will see lower quality streams. To test your connection, by visiting this free bandwidth speed test website:
Quang Chau September 21, 2012 •
Frequently Asked Questions / Subscriptions
Livestation have upgraded their billing system and are no longer using Paypal, here are some steps to help you:
You can log into Livestation.com where you will receive a message to remind you to update your billing details. You then need to go to your premium channel that you are currently subscribed to. You will receive a message that says "Update my account". Please select that button, and there you can update your billing details. This will mean you to continue to have access to your premium channels. You will also get one week free for doing this, as well as access to subscribe to a bundle of news channels at a steep discount. Many Thanks for your co-operation